<html> <head> <meta http-equiv="Content-Language" content="en-tt"> <meta http-equiv="Content-Type" content="text/html; charset=windows-1252"> <meta name="GENERATOR" content="Microsoft FrontPage 4.0"> <meta name="ProgId" content="FrontPage.Editor.Document"> <title>Privacy Policy</title> <style> H2 { FONT-WEIGHT: bold; FONT-SIZE: 14pt; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif } H3 { FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif } H4 { FONT-WEIGHT: bold; FONT-SIZE: 9pt; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif } .tlnav { FONT-WEIGHT: bold; FONT-SIZE: 7.5pt; COLOR: #ffffff; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; WHITE-SPACE: normal; TEXT-DECORATION: none } .hw { FONT-WEIGHT: bold; FONT-SIZE: 7.5pt; TEXT-INDENT: 1pt; FONT-STYLE: normal; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif } .navlink { FONT-SIZE: 7.5pt; LINE-HEIGHT: 10pt; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; TEXT-DECORATION: none } .titl { FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: #710000; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; TEXT-DECORATION: none } .txt { FONT-SIZE: 9pt; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; TEXT-DECORATION: none } A { COLOR: #003399; TEXT-DECORATION: none } A:visited { COLOR: #003399; TEXT-DECORATION: none } A:hover { COLOR: #003399; TEXT-DECORATION: none } .style2 { font-size: 11px; color: #FFFFFF; font-weight: bold; } .style3 { font-family: Verdana, Arial, Helvetica, sans-serif; font-weight: bold; font-size: 11px; } .style5 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 12px; } .style9 {color: #FFFFFF} </style> </head> <body topmargin="0" leftmargin="0"> <table border="0" width="990" height="512" cellspacing="0" cellpadding="0"> <tr> <td colspan="3" valign="top" height="135"><a name="top"><img border="0" src="top_banner10.jpg" width="1001" height="116"></a></td> </tr> <tr> <td width="132" height="6"></td> <td width="756" height="6">&nbsp;</td> <td width="102" valign="top" height="6"></td> </tr> <tr> <td width="132" valign="middle" height="372"> <p align="center"><span class="titl"><br> </span></td> <td width="756" valign="top" height="372"> <table border="0" width="100%" bgcolor="#C0C0C0" cellspacing="0" cellpadding="0" > <tr> <td bgcolor="#1B589B" colspan="4" height="15"> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="33%"><p align="left"><span class="titl"><font color="#FFFFFF">eDNRD Refund Policy</font></span> </td> <td width="57%">&nbsp;</td> <td width="10%"><span class="style2"><a href="refund_ar.htm" title="Arabic"><font color="#FFFFFF">&#1575;&#1604;&#1593;&#1585;&#1576;&#1610;&#1577;</font></a></span></td> </tr> </table> </td> </tr> <tr> <td width="2" height="12"></td> <td height="12" colspan="2"></td> <td width="3" height="12"></td> </tr> <tr> <td width="2" height="1"></td> <td width="1" bgcolor="#FFFFFF" height="5"></td> <td width="750" bgcolor="#FFFFFF" height="5"></td> <td width="3" height="5" ></td> </tr> <tr> <td width="2" height="34"></td> <td width="1" bgcolor="#FFFFFF" height="34"></td> <td width="750" bgcolor="#FFFFFF" height="34" valign="top"><span class="txt">If your application was rejected by GDRFA-D you will not be refunded the application fee, but you may apply for a refund on the security deposit. <br> </span></td> <td width="3" height="34"> </td> </tr> <tr> <td width="2"></td> <td colspan="3" ></td></tr> <tr> <td width="2" height="19"></td> <td width="1" bgcolor="#FFFFFF" height="19">&nbsp; </td> <td width="750" bgcolor="#FFFFFF" height="19"><span class="titl"><u>GDRFA-D security deposit</u></span></td> <td width="3" height="19"> </td> </tr> <tr> <td width="2" height="43" valign="top"></td> <td width="1" bgcolor="#FFFFFF" height="43">&nbsp;</td> <td width="750" bgcolor="#FFFFFF" height="43" valign="top"><ul> <li><span class="txt">All GDRFA-D security deposits will be refunded once emaratech confirmed that the sponsored person has left the country on the condition that there are no fines due by the sponsored person or his sponsor. </span></li> <li><span class="txt"> emaratech will pass a credit back to your available balance in eDNRD.</span></li></ul></td> <td width="3" height="43" ></td> </tr> <tr> <td width="2"></td> <td colspan="3" ></td></tr> <tr> <td width="2" height="19"></td> <td width="1" bgcolor="#FFFFFF" height="19">&nbsp; </td> <td width="750" bgcolor="#FFFFFF" height="19"><span class="titl"><u>Refund upon Company closure</u></span> </td> <td width="3" height="19"> </td> </tr> <tr> <td height="19"></td> <td bgcolor="#FFFFFF" height="19">&nbsp;</td> <td bgcolor="#FFFFFF" height="19" valign="top" style="padding-left:22"><span class="style3">Available Balance in "Charge Account" </span></td> <td height="19"></td> </tr> <tr> <td width="2" height="46"> </td> <td width="1" bgcolor="#FFFFFF" height="46">&nbsp;</td> <td width="750" bgcolor="#FFFFFF" height="46" valign="top"><ul> <li class="style5"> This will be refunded by emaratech once Establishment Card section has confirmed to eCollections that the company's account has been closed and Cancellations, section 15, has confirmed that all fines and overstayed fines have been cleared. </li> </ul> </td> <td width="3" height="46"> </td> </tr> <tr> <td width="2"></td> <td colspan="3" ></td></tr> <tr> <td height="2"></td> <td bgcolor="#FFFFFF" height="5">&nbsp;</td> <td bgcolor="#FFFFFF" height="19" valign="top" style="padding-left:22"><span class="style3">Available Balances in "Advance"</span></td> <td height="5"></td> </tr> <tr> <td height="2"></td> <td bgcolor="#FFFFFF" height="5">&nbsp;</td> <td bgcolor="#FFFFFF" height="5"><ul> <li><span class="style5">This will be refunded by GDRFA-D once Establishment Card section has confirmed to eCollections that the company's account has been closed and Cancellations, section 15, has confirmed that all fines and overstayed fines have been cleared.</span></li></ul></td><td height="5"></td> </tr> <tr> <td width="2" height="20"> </td> <td width="1" bgcolor="#FFFFFF" height="20">&nbsp;</td> <td width="750" bgcolor="#FFFFFF" height="20"><span class="titl"><u>Timeframe for requesting refunds</u></span></td> <td width="3" height="20"></td> </tr> <tr> <td width="2" height="33" > </td> <td width="1" bgcolor="#FFFFFF" height="33">&nbsp; </td> <td width="750" bgcolor="#FFFFFF" height="33" valign="top"> <ul> <li><span class="txt">Refunds for the GDRFA-D security deposit must be applied for within 90 days after the sponsored person had exit the UAE. </span></li> </ul></td> <td width="3" height="33"> </td> </tr> <tr> <td height="16"></td> <td height="16" colspan="2" bgcolor="#FFFFFF"><span class="titl">&nbsp;<u>The following refund charge will apply</u></span></td> <td height="16"></td> </tr> <tr> <td width="2" height="29"></td> <td height="29" colspan="2" bgcolor="#FFFFFF"><ul> <li><span class="style5">The AED50 Service Fee will not be refunded.</span></li></td> <td width="3" height="29"> </td> </tr> <tr bgcolor="#FFFFFF"> <td height="24" bgcolor="#C0C0C0"><span class="style9"></span></td> <td height="24" colspan="1%"><span class="style9"></span></td> <td height="24"><span class="titl"><u>Timeframe for processing refunds</u></span></td> </tr> <tr> <td height="15"></td> <td height="15" colspan="1%" bgcolor="#FFFFFF"></td> <td height="15" bgcolor="#FFFFFF"><ul> <li class="style5">Your refund will be processed within 48 hours.</li> </ul></td> </tr> <tr> <td height="15"></td> <td height="15" colspan="1%" bgcolor="#FFFFFF"></td> <td height="15" bgcolor="#FFFFFF"><span class="titl"><u>How to apply for a refund</u></span></td> </tr> <tr> <td width="2" height="61"></td> <td width="1" height="61" colspan="1%" bgcolor="#FFFFFF"></td> <td width="750" height="61" bgcolor="#FFFFFF"> <ul> <li class="style5">Present "proof of closure" from Establishment Card Section and clearance from section 15 to eCollections at GDRFA-D to process your refund. </li> <li class="style5"> Should you have any queries, kindly visit our Help Desk located on the 1st floor at GDRFA-D or call our Customer Service number on: 04 3139911 </li> </ul></td> </tr> <tr> <td height="5"></td> <td height="5" colspan="1%"></td> <td height="5"></td> </tr> </table> </td> <td width="102" valign="top" height="372"> <table border="0" width="96%" height="288" cellspacing="0" cellpadding="0"> <tr> <td width="100%" valign="top" height="300"> <p align="center"><span class="titl"><font color="#663300"><small>::</small></font><small> <small><small><small><small><small><small><small><a href="https://www.ednrd.ae" title="Click here for go back to Main Page">Home</a> </small></small></small></small></small></small></small></small><font color="#663300"><small>::</small></font></span></td> </tr> <tr> <td width="100%" valign="bottom" height="36"> <p align="center"><span class="titl"></span> </td> </tr> </table> </td> </tr> </table> </body> </html>